VIRTUAL COMPLAINT FORM

Complaints Book

File your claim or complaint here. You will receive an answer within a maximum of 15 business days under Peru's Consumer Protection Code (Law No. 29571).

PROVIDER

CirucTravel

RUC: 20608561359

ADDRESS

Av. Alfredo Mendiola 3475, Los Olivos, Lima, Peru

DATE

2026-09-19

Identification of the claiming consumer

Full name *

ID / Passport *

Home address *

Phone *

E-mail *

The consumer is a minor

Identification of the contracted service

Type *

ProductService

Amount claimed (S/) *

Description of the product or service *

Details of the claim and consumer request

Request type *

Claim (dissatisfaction with the product or service)Complaint (dissatisfaction with the service attention)

Details *

Request *

Filing this claim does not prevent you from using other dispute resolution channels, nor is it a prerequisite for filing a report with INDECOPI.

The provider will answer the claim or complaint within no more than fifteen (15) business days, non-extendable.

I declare that the information provided is truthful and I authorize the processing of my personal data according to the privacy policy.

Back to home